• Tenant Fees

Best Letting Agent Cardiff south and west

Tenant Fees (for tenancies starting before 1st September 2019)

Set-up fees (Tenants share) for up to two tenants (ID checks, Right-to-Rent check, financial credit checks, obtaining references from current or previous employers/Landlords and any other relevant information to assess affordibility) as well as contract negotiation (amending and agreeing terms) and arranging the signing of the tenancy agreement. £360 inc. VAT
Additional Tenant referencing Fees per Tenant. As set-up fees above for additional Tenants. £120 inc. VAT
Guarantor Fees, per Guarantor. Covering credit referencing and preparing a Deed of Guarantee (or as part of the Tenancy Agreement). £120 inc.VAT
Pet Deposit: Additional security Deposit of 2 week’s rentto cover the added risk of property damage. This will be protected with your security deposit in government -authorised scheme and may be returned at the end of the tenancy. 2 week’s rent
Renewal Fees (Tenant’s share) per tenancy. Contract negotiation, amending and updating terms and arranging for signing of a further tenancy agreement. £72 inc.VAT

Tenant Fees (for tenancies starting 1st September 2019 onwards)

Holding Deposit  (per tenancy): One week’s rent. This is to reserve a property. Please note this will be witheld if any relevant person (including any guarantor(s) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing) 1 week’s rent
Early Termination (Tenant’s request). Should the tenant wish to leave their contract early, they shall be liable to the Landlord’s costs in re-letting the property as well as rent due under the tenancy until the start date of the replacement tenancy.  These costs will be more than the maximum amount of rent outstanding on the tenancy. See Landlord Fee Schedule
Rent arrears/Returned payments. £25 inc VAT per letter/telephone call or email requesting payment plus interest at 3% above The Bank of England’s Base Rate from the Due Date until paid on any outstanding sums in order to cover the agent’s costs associated with chasing unpaid rent.
Missed appointments. Where the actions of the tenant results in a missed appointment, the tenant is liable for the agent’s time in remedying the situation which is charged at £18 per hour (inc. VAT) plus any actual costs incurred (such as contractor charges). £18 per hour inc. VAT
Avoidable or purposeful damage to the property. Tenants are liable to the actual costs of remedying any damage incurred (as detailed in a contractor’s invoice) plus the agent’s costs in obtaining any nescessary permissions, sourcing providers and travel costs which will be charged at £18 per hour inc. VAT £18 per hour inc. VAT
Lost key(s) or other Security Device(s). Tenants are liable to the actual costs of replacing any lost key(s) or other Security Device(s) plus the agent’s costs in obtaining any nescessary permissions, sourcing providers and travel costs which will be charged at £18 (inc.VAT) per hour. If the loss results in locks needing to be changed, the actual costs of a Locksmith, new lock and replacement keys for the tenant, landlord or any other persons requiring keys will be charged to the tenant.  £18 per hour inc.VAT
Emergency/out of hours call-out fees. Where the actions of the tenant results in the agent (or their nominated contractor) attending the property outside of normal office hours, the agent’s time to remedy the situation is charged at £18 (inc. VAT) per hour plus any actual costs incurred (such as contractor invoices). £18 inc.VAT per hour

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What Our Clients Say

I recently sold my flat with Fortis and their service has been excellent. The price compares very favorably with other estate agents but the service was first class. The photos were excellent and they were very prompt at getting it on the market. I was always kept up to date and it was great having a local office on the doorstep. I would definitely recommend them.

Louise Weinzweig

sold my house to the third person that seen it and got the asking price which is the highest price a house has sold for in my street for years, and if i needed to ask any thing they would all ways there to ask and got back to me ASAP

Andrew Knight

I have recently sold my house with Fortis and cannot fault their service. I purchased the same house from them 5 years ago, after seeing what estate agents were offering when it came to sell the house, I decided to stick with Fortis. They are friendly, unimposing, so efficient and quick! I loved how they continuously communicated with me at each step, they are so professional. When I next need an estate agent, I will be using them again without a doubt. Thank you Fortis!

Louise Annetts

We’re still here to assist you!

I just wanted to reach out to you all to let you know what we are doing at Fortis Properties in light of the recent announcement that a third round of lockdown restrictions across Wales will begin at midnight on Sunday 20th December 2020. In line with the regulations our high street office will close and our team will be fully operational from home.

Our team are already working remotely, booking and carrying out virtual appointments and telephone based advice. First and foremost, our concerns surrounding the safety of our customers, clients, contractors and staff are paramount, and therefore we have already put in place Covid Secure guidelines to ensure that we can still facilitate any Move Ins or Completions which are already scheduled to take place and cannot be rearranged.

Whilst there are restrictions on physical appointments for viewings and valuations our team are available to conduct virtual viewings and valuations to assist during these difficult times.

If you require any advice or assistance during the lockdown please contact us and one of the team will be on hand to provide the help and advice that you require.

We look forward to working with you and WE ARE HERE IF YOU NEED US!

In the meantime please stay safe and lets work together to get through this.

Jamie Langley, Managing Director.