“THIS IS HOW CUSTOMERS SHOULD BE TREATED”
Welcome to Fortis Properties
Selling, letting or renting a property? You are now in safe hands.
There isn’t a part of Cardiff and the surrounding areas that Fortis Properties has not sold or let within since opening its doors to the public in 2006. Our knowledge of the local property market is second to none but market knowledge and technical expertise in a sales and lettings agency should be a given – the key to success and our own happiness here at Fortis Properties is delivering an exceptional customer experience.
Selling a property can be a stressful process so it is imperative that you choose an agency that truly cares about you, your family, your situation and your home. You are not viewed as a number, we invest our time and energy in ensuring you receive the highest level of customer service. Being an independent family run agency we are emotionally invested in all aspects of our business and this is reflected in the way we take care of our customers.
Fortis Properties prides itself on providing an intimate customer experience and will never prioritize company growth and revenue over customer satisfaction. We feel that our customers deserve our utmost attention and the only way to achieve this is by putting our customers requirements at the core of our everything we do.
To provide a superior service we embrace technology and focus on innovation to make buying, selling and letting properties simple and convenient for you. Whilst we embrace technology we never forget that the human element is key for customer happiness – a phone call will always take precedence over electronic communication although the latter is always provided. Our staff are always on hand to keep you updated and answer any questions you may have.
Fortis Properties’ staff have a vast amount of expertise in property development and investment and can offer expert advice in complex portfolio creation or simply adding value to your home without significant investment.
Get in touch with Fortis Properties today and let us deliver on our promises!
We’re still here to assist you!
I just wanted to reach out to you all to let you know what we are doing at Fortis Properties in light of the recent announcement that a third round of lockdown restrictions across Wales will begin at midnight on Sunday 20th December 2020. In line with the regulations our high street office will close and our team will be fully operational from home.
Our team are already working remotely, booking and carrying out virtual appointments and telephone based advice. First and foremost, our concerns surrounding the safety of our customers, clients, contractors and staff are paramount, and therefore we have already put in place Covid Secure guidelines to ensure that we can still facilitate any Move Ins or Completions which are already scheduled to take place and cannot be rearranged.
Whilst there are restrictions on physical appointments for viewings and valuations our team are available to conduct virtual viewings and valuations to assist during these difficult times.
If you require any advice or assistance during the lockdown please contact us and one of the team will be on hand to provide the help and advice that you require.
We look forward to working with you and WE ARE HERE IF YOU NEED US!
In the meantime please stay safe and lets work together to get through this.
Jamie Langley, Managing Director.