• Meet The Team

Meet The Fortis Properties Team

We feel that our customers deserve our utmost attention and the only way to achieve this is by putting our customers requirements at the core of our everything we do.

Damon Ormonde

Managing Director

An experienced property developer and investor in Cardiff and the surrounding areas for several years, Damon has a vast amount of knowledge of the local property market. Born and bred in Cardiff, with a genuine love and passion for the area, Damon takes great pride in how Fortis Properties treats its customers and the properties located within the area he cares so much about.

With a Masters Degree in Business Administration, Damon knows what it takes to deliver a superior customer experience. Damon firmly believes that the correct systems and processes must be in place in order to provide customers with the service levels they deserve.

Customer satisfaction is of utmost importance to Damon, he truly cares about each person who interacts with Fortis Properties from landlords, to tradesmen, to local business owners and people selling their homes. It is this sincere, intimate and caring approach which sets Fortis Properties apart.

Damon is more than happy to meet for a cup of tea should you wish to discuss all things property related as he is happy to share his knowledge in property finance, development, portfolio creation and property sales.

Heather Ball

Branch Manager

Having worked within Fortis Properties for almost a decade, there isn’t a thing Heather does not know about the Cardiff property market. Heather’s professional approach to property sales instills confidence in our customers; you will have no worries about putting your prized asset in Heather’s capable hands.

Qualified to NAEA PropertyMark standards, Heathers technical knowledge is second to none. Heathers customers will appreciate her calm and constructive approach throughout the sales process and can rest assured that she leaves no stone unturned throughout each and every transaction.

Heather has a genuine passion for property sales and seeing her customers rewarded for choosing Fortis Properties. Heather will not settle for anything but the highest price she can possibly achieve when negotiating the sale of your property and prides herself on providing the highest level of customer service to her clients.

Jonathan Standen 

Senior Lettings Negotiator

With years of property management and sales experience within South Wales and also overseas, you can be assured that Jonathan will leave no stone unturned when taking care of your property. After many years managing properties located throughout South Wales, Jonathan decided to further his knowledge by working for one of the most successful property management companies in Dubai as a lettings and sales consultant. Having overseas qualifications as well as being Rent Smart Wales certified and working closely with Cardiff Council on initiatives to improve rental accommodation, Jonathan is at the forefront of current legislation and regulation affecting rental property for both landlords and tenants.

Jonathan’s respectful, outgoing, professional approach built of foundations of utmost integrity allow for a pleasant experience for each and every person he interacts with. Landlords need to have trust in their letting agency, after meeting Jonathan you will quickly learn that your property will be in safe hands. Jonathan prides himself on establishing sincere relationships with his landlords and every person he comes into contact with, not only will he take care of your property, he will also put a smile on your face.

Jonathan strives to achieve the best possible results for his clients and will never look for the easiest option; his exceptional customer service skills are evident by the success he achieved whilst working both in the UK and overseas within property management and sales. Jonathan’s insistence on providing an intimate customer focussed approach embodies that of Fortis Properties’ core values.

Brittany Robinson

Sales and Lettings Coordinator

Brittany’s warm and enthusiastic approach will raise a smile no matter how stressful or busy your day has been. With vast experience in customer service after many years travelling the world as a professional photographer, Brittany certainly knows how customers should be treated and taken care of.

Whilst Brittany is a whizz with a camera in hand she also has experience and knowledge of property in general due to her family being involved in property development and investment for many years. Brittany leverages her degree in graphic design and media to bring innovative solutions to marketing property. Brittany is in her element when producing Virtual Reality tours and digital marketing content to showcase our customers’ properties.

Brittany enjoys keeping our customers up-to-date throughout the sales and lettings process and believes that communication is key to success. Brittany works at the core of our branch ensuring that our sales and lettings team are kept fully up to date at all times.

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